Before enabling auto-charge, please read the following description.
What is the Auto-charge feature?
When your GOLD Wallet balance is insufficient, this feature allows you to automatically purchase GOLD in units of 500 GOLD and pay for GOLD materials.
- Eliminate the hassle of purchasing GOLD every time
- Helps GOLD Members to avoid missing regular payments
Using Auto-charge
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You will need to register your credit card to use this service.
VISA, Mastercard, AMEX and Diners cards are accepted.
- Setting up auto-charge is free. There are no additional fees to use the service.
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There are occasions where purchase amounts may be greater than 500 GOLD.
For example, if your balance is 0 GOLD and you are 1 GOLD short, you will be charge the amount for 500 GOLD. However if you are 501 GOLD short, you will be charged for 1,000 GOLD. - Your credit card will be charged every time you purchase GOLD via the Auto-charge feature. Please check your email, as you will receive a notification when a purchase has been made.
Points to be aware of with Auto-charge
- If auto-charge is enabled, you will not be asked to confirm whether you would like to use auto-charge via notification (messages, confirmation screen, etc.) when purchasing products such as GOLD Materials. The same applies when billing for GOLD members.
- Please see below for how purchasing/billing works when you have auto-charge enabled.
When purchasing products, GOLD Materials
- Let’s say you try to purchase a material (or product) worth 500 GOLD. Your balance is 200 GOLD.
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The system will automatically purchase GOLD in a single unit of 500 GOLD to buy the material (or product).
Because you were 300 GOLD short, the purchase of 500 GOLD is made with your pre-registered credit card. At this point, your balance is 700 GOLD. -
The purchase complete screen and message will appear, completing the purchase.
At this point, your displayed balance will be 200 GOLD - your auto-charged balance 700 GOLD - 500 GOLD product/material cost. - You will receive an email confirming your purchase of 500 GOLD by auto-charge.
As GOLD is automatically purchased via auto-charge, no confirmation message, confirmation screen, etc. will be displayed at any point during the process.
GOLD Member Subscription Charges
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Let’s say you are a GOLD member and subscribe for 200 GOLD every month.
Your balance is 100 GOLD. -
The system will automatically purchase a single unit of 500 GOLD.
Because you were 100 GOLD short, the purchase of 500 GOLD is made with your pre-registered credit card. At this point, your balance is 600 GOLD. -
Now, the subscription charge will be paid.
At this point, your displayed balance will be 400 GOLD: your auto-charged balance of 600 GOLD - 200 GOLD for the GOLD Membership charge. - You will receive an email confirming your purchase of 500 GOLD by auto-charge.
As GOLD is automatically purchased via auto-charge, no confirmation message, confirmation screen, etc. will be displayed at any point during the process.
When payment cannot be processed
- If your registered credit card has expired or exceeded its limit, you will not be able to make payments (or purchase GOLD).
- If you are attempting to purchase a product or material, you will receive an error message, and if payment cannot be taken for your regular GOLD Membership dues, you will receive an email.